343: "Halo Collection criticism is deserved"

Criticism aimed at Halo: The Master Chief Collection due to the matchmaking issues is fully deserved, according to 343 executive producer Dan Ayoub.

Many players have had trouble entering online matches since the game's launch, which has led to a lot of frustration aimed at the usually much-loved series.

Fortunately a fix is already on the way, with server updates starting to roll out from today.

"From everyone at 343 Industries, we are truly sorry and feel your frustration," Ayoub wrote in Halo Waypoint.

"You deserve better and we are working day and night to find solutions as quickly as possible, with our first priority focused on matchmaking improvements. 

"Tomorrow morning (Wednesday morning Pacific Time) we plan to roll out a number of server updates to help improve matchmaking. Again, these are server-side fixes, so you won't need to take a content update or reboot your console; you should see the effects right away."

More updates are also planned, which aim to eradicate problems with achievements and other matters.

"In addition, we are targeting another release for this weekend, which will address a number of other community priorities," added Ayoub. "An unrelated issue with services is also causing achievements to not unlock correctly, and we realise this just makes it all feel a bit worse.

"Your feedback has been helpful for us in isolating issues, so please keep the input coming. We thank you for your continued patience and understanding while we work through these challenges. The development team at 343 Industries worked insanely hard to create Halo: The Master Chief Collection for you, and we won't stop until it's worthy of your passion for our franchise."