BioWare working to fix face importing in Mass Effect 3

 

A post on the BioWare forums said: "We are aware that some players are having issues importing the faces of characters from Mass Effect 1 or Mass Effect 2 into Mass Effect 3," and that the issue was likely to do with the way in which "faces were detected when imported from Mass Effect 1 into Mass Effect 2, and we're working on the best way to correct it for affected players.

 

"As our teams work hard to address the importing of face codes we would like to call out a fan made tool that may be able to help PC users in the short term."

 

This fan made tool can be found here, but only works for PC users.

 

We'll have further information if it emerges, but in the meantime you're just going to have to sit tight.